Marta

Payments policy

* I accept PayPal.
Ordering Information:
* Layaway payment is aveable.
Terms of the layaway contract are next: 50% payment is a guarantee that the toy is under your reservation.
* Reserve before first part payment - during 12 hours.
* Next 50% you suppose to pay during the month, but not later than 30 calendar days after the first payment.
* Please notice, that first part of payment is a non refundable deposit! If you have changed your mind or your financial situation has been changed, the deposit won't be refund!
* I'm not charging extra money for the layaway service, so I feel it's fine to use a deposit as a guarantee that my job is paid and to make it 100% not refundable.
I believe in our both sides understanding!
* All teddies are shipped in 1-3 days after final payment, tracking number will be given to you.

What payment methods Tedsby supports?

We support all major credit cards: Visa, MasterCard, American Express and Discover via PayPal. At the checkout page, you may choose to pay with credit card or PayPal. PayPal would also accept all major credit cards.

Why am I transferred to the PayPal site?

After you click the "Buy now" button, you would be securely transferred to PayPal. PayPal offer added protection for both you the customer and the artist.

Shipping policy

I send a parcel within 1-3 days after payment
Bear will come to you with a passport in the original box.
All packages are sent via international registered airmail from Kiev, Ukraine.
It includes tracking number (it will be sent in e-mail notification).

Terms of shipping:
- USA: 2-3 weeks
- Canada: 2 weeks
- Australia: 3-4 weeks (sometimes longer, depending on work of Australian custom)
- Europe: 1-2 weeks
- Rest of World: 2-3 weeks
Transit time may vary depending on your location and customs processing.

Returns policy

I do not accept returns.